Privacy policy
This privacy policy applies between you, the User of this Website and Leicester Hose &
Hydraulics, the owner and provider of this Website. Leicester Hose & Hydraulics takes the privacy
of your information very seriously. This privacy policy applies to our use of any and all Data
collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which
can be found at: lhhonline.co.uk/terms.
Please read this privacy policy carefully.
Definitions and interpretation
1.
In this privacy policy, the following definitions are used:
Data
collectively all information that you submit to Leicester Hose & Hydraulics via the
Website. This definition incorporates, where applicable, the definitions provided in
the Data Protection Laws;
Cookies
a small text file placed on your computer by this Website when you visit certain
parts of the Website and/or when you use certain features of the Website. Details of
the cookies used by this Website are set out in the clause below (Cookies);
Data
any applicable law relating to the processing of personal Data, including but not
Protection
limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any
national implementing laws, regulations and secondary legislation, for as long as
Laws
the GDPR is effective in the UK;
GDPR
the General Data Protection Regulation (EU) 2016/679;
Leicester
Leicester Hose & Hydraulics, a company incorporated in England and Wales with
Hose &
registered number 0116 2667755 whose registered office is at Unit 3 Abbey Court,
Wallingford Road, Leicester, LE4 5RD;
Hydraulics,
we or
us
UK and
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as
EU Cookie
amended by the Privacy and Electronic Communications (EC Directive)
(Amendment) Regulations 2011;
Law
User or
you any third party that accesses the Website and is not either (i) employed by Leicester
Hose & Hydraulics and acting in the course of their employment or (ii) engaged as
a consultant or otherwise providing services to Leicester Hose & Hydraulics and
accessing the Website in connection with the provision of such services; and
Website
the website that you are currently using, lhhonline.co.uk, and any sub-domains of
this site unless expressly excluded by their own terms and conditions.
2.
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, b.
schedules or appendices of this privacy policy;
c. d. e. f. a. b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and
partnerships;
d. e. f. a. b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation";
e. f. a. b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it;
f. a. b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3.
This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with
respect to this Website. It does not extend to any websites that can be accessed from this
Website including, but not limited to, any links we may provide to social media websites.
4.
For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data
controller". This means that Leicester Hose & Hydraulics determines the purposes for which,
and the manner in which, your Data is processed.
Data collected
5.
We may collect the following Data, which includes personal Data, from you:
a. b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name;
b. c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth;
c. d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender;
d. e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title;
e. f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession;
f. g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers;
g. h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests;
h. i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers;
i. j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected);
j. k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected);
k. l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected);
l. a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you
exit to (automatically collected);
in each case, in accordance with this privacy policy.
How we collect Data
6.
We collect Data in the following ways:
a. b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); in each case, in accordance with this privacy policy. How we collect Data 6. We collect Data in the following ways: data is given to us by you; and
b. a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); in each case, in accordance with this privacy policy. How we collect Data 6. We collect Data in the following ways: data is given to us by you; and data is collected automatically.
Data that is given to us by you
7.
Leicester Hose & Hydraulics will collect your Data in a number of ways, for example:
a. schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; "including" is understood to mean "including without limitation"; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of Leicester Hose & Hydraulics and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Leicester Hose & Hydraulics is the "data controller". This means that Leicester Hose & Hydraulics determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: name; date of birth; gender; job title; profession; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); in each case, in accordance with this privacy policy. How we collect Data 6. We collect Data in the following ways: data is given to us by you; and data is collected automatically. Data that is given to us by you 7. Leicester Hose & Hydraulics will collect your Data in a number of ways, for example: when you contact us through the Website, by telephone, post, e-mail or through any other a.
means;
b. c. d. e. f. a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services;
c. d. e. f. a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not
obliged to respond to them);
d. e. f. a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise;
e. f. a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us;
f. a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services;
in each case, in accordance with this privacy policy.
Data that is collected automatically
8.
To the extent that you access the Website, we will collect your Data automatically, for
example:
a. b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation, and
includes your IP address, the date, times and frequency with which you access the
Website and the way you use and interact with its content.
b. a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on
your browser. For more information about cookies, and how we use them on the Website,
see the section below, headed "Cookies".
Our use of Data
9.
Any or all of the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using our Website. Specifically, Data may
be used by us for the following reasons:
a. b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies". Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping;
b. a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies". Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products / services;
in each case, in accordance with this privacy policy.
10. We may use your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to object in certain
circumstances (see the section headed "Your rights" below).
11. When you register with us and set up an account to receive our services, the legal basis for this
processing is the performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract.
Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:
a. b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies". Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products / services; in each case, in accordance with this privacy policy. 10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). 11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Who we share Data with 12. We may share your Data with the following groups of people for the following reasons: any of our group companies or affiliates - to ensure the proper administration of the
website and business;
b. c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies". Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products / services; in each case, in accordance with this privacy policy. 10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). 11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Who we share Data with 12. We may share your Data with the following groups of people for the following reasons: any of our group companies or affiliates - to ensure the proper administration of the website and business; our employees, agents and/or professional advisors - to obtain advice from professional
advisers;
c. means; when you register with us and set up an account to receive our products/services; when you complete surveys that we use for research purposes (although you are not obliged to respond to them); when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies". Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products / services; in each case, in accordance with this privacy policy. 10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). 11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Who we share Data with 12. We may share your Data with the following groups of people for the following reasons: any of our group companies or affiliates - to ensure the proper administration of the website and business; our employees, agents and/or professional advisors - to obtain advice from professional advisers; third party service providers who provide services to us which require the processing of
personal data - to help third party service providers in receipt of any shared data to c.
perform functions on our behalf to help ensure the website runs smoothly;
in each case, in accordance with this privacy policy.
Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:
a. b. c. a. b. c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you.
b. c. a. b. c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers.
c. a. b. c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or
green address bar (or both) in your browser when we use this technology.
14. Technical and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us
know immediately by contacting us via this e-mail address: sales@leicesterhose.com.
15. If you want detailed information from Get Safe Online on how to protect your information and
your computers and devices against fraud, identity theft, viruses and many other online
problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM
Government and leading businesses.
Data retention
16. Unless a longer retention period is required or permitted by law, we will only hold your Data
on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or
until you request that the Data be deleted.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.
Your rights
18. You have the following rights in relation to your Data:
a. b. c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at
any time, or (ii) that we modify, update or delete such information. If we provide you
with access to the information we hold about you, we will not charge you for this, unless
your request is "manifestly unfounded or excessive." Where we are legally permitted to
do so, we may refuse your request. If we refuse your request, we will tell you the reasons
why.
b. c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. Right to erase - the right to request that we delete or remove your Data from our
systems.
d. e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. Right to erase - the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data - the right to "block" us from using your Data or
limit the way in which we can use it.
e. f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. Right to erase - the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it. Right to data portability - the right to request that we move, copy or transfer your Data.
f. perform functions on our behalf to help ensure the website runs smoothly; in each case, in accordance with this privacy policy. Keeping Data secure 13. We will use technical and organisational measures to safeguard your Data, for example: access to your account is controlled by a password and a user name that is unique to you. we store your Data on secure servers. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology. 14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: sales@leicesterhose.com. 15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 18. You have the following rights in relation to your Data: Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. Right to erase - the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it. Right to data portability - the right to request that we move, copy or transfer your Data. Right to object - the right to object to our use of your Data including where we use it for
our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the
processing of your Data (where consent is our legal basis for processing your Data), please
contact us via this e-mail address: sales@leicesterhose.com.
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled If you are not satisfied with the way a complaint you make in relation to your Data is handled
by us, you may be able to refer your complaint to the relevant data protection authority. For
the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be
found on their website at https://ico.org.uk/.
21. It is important that the Data we hold about you is accurate and current. Please keep us
informed if your Data changes during the period for which we hold it.
Links to other websites
22. This Website may, from time to time, provide links to other websites. We have no control over
such websites and are not responsible for the content of these websites. This privacy policy
does not extend to your use of such websites. You are advised to read the privacy policy or
statement of other websites prior to using them.
Changes of business ownership and control
23. Leicester Hose & Hydraulics may, from time to time, expand or reduce our business and this
may involve the sale and/or the transfer of control of all or part of Leicester Hose &
Hydraulics. Data provided by Users will, where it is relevant to any part of our business so
transferred, be transferred along with that part and the new owner or newly controlling party
will, under the terms of this privacy policy, be permitted to use the Data for the purposes for
which it was originally supplied to us.
24. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
26. This Website may place and access certain Cookies on your computer. Leicester Hose &
Hydraulics uses Cookies to improve your experience of using the Website and to improve our
range of products and services. Leicester Hose & Hydraulics has carefully chosen these
Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
27. All Cookies used by this Website are used in accordance with current UK and EU Cookie
Law.
28. Before the Website places Cookies on your computer, you will be presented with a message
bar requesting your consent to set those Cookies. By giving your consent to the placing of
Cookies, you are enabling Leicester Hose & Hydraulics to provide a better experience and
service to you. You may, if you wish, deny consent to the placing of Cookies; however certain
features of the Website may not function fully or as intended.
29. This Website may place the following Cookies:
Type of Cookie
Purpose
Strictly necessary cookies
These are cookies that are required for the operation of our
website. They include, for example, cookies that enable you to
log into secure areas of our website, use a shopping cart or
make use of e-billing services.
Analytical/performance
They allow us to recognise and count the number of visitors and
cookies
to see how visitors move around our website when they are
using it. This helps us to improve the way our website works,
for example, by ensuring that users are finding what they are
looking for easily.
Functionality cookies
These are used to recognise you when you return to our website.

This enables us to personalise our content for you, greet you by
name and remember your preferences (for example, your choice
of language or region).
30. You can find a list of Cookies that we use in the Cookies Schedule.
31. You can choose to enable or disable Cookies in your internet browser. By default, most
internet browsers accept Cookies but this can be changed. For further details, please consult
the help menu in your internet browser.
32. You can choose to delete Cookies at any time; however you may lose any information that
enables you to access the Website more quickly and efficiently including, but not limited to,
personalisation settings.
33. It is recommended that you ensure that your internet browser is up-to-date and that you
consult the help and guidance provided by the developer of your internet browser if you are
unsure about adjusting your privacy settings.
34. For more information generally on cookies, including how to disable them, please refer to
aboutcookies.org. You will also find details on how to delete cookies from your computer.
General
35. You may not transfer any of your rights under this privacy policy to any other person. We may
transfer our rights under this privacy policy where we reasonably believe your rights will not
be affected.
36. If any court or competent authority finds that any provision of this privacy policy (or part of
any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the
extent required, be deemed to be deleted, and the validity and enforceability of the other
provisions of this privacy policy will not be affected.
37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
remedy will be deemed a waiver of that, or any other, right or remedy.
38. This Agreement will be governed by and interpreted according to the law of England and
Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of
the English and Welsh courts.
Changes to this privacy policy
39. Leicester Hose & Hydraulics reserves the right to change this privacy policy as we may deem
necessary from time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the privacy policy on
your first use of the Website following the alterations.
You may contact Leicester Hose & Hydraulics by email at sales@leicesterhose.com.
Attribution
40. This privacy policy was created using a document from Rocket Lawyer
(https://www.rocketlawyer.co.uk).
28 August 2018

Cookies
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date,
but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary
We use the following strictly necessary cookies:
Description of Cookie
Purpose
Session
We use this session cookie to remember you
and maintain your session whilst you are using
our website
Analytical/performance
We use the following analytical/performance cookies:
Description of Cookie
Purpose
Analytics
We use this cookie to help us analyse how users
use the website
Functionality
We use the following functionality cookies:
Description of Cookie
Purpose
Functional
We use this cookie to identify your computer
and analyse traffic patterns on our website